FAQ's - Professional Learning
How long do I have to complete the course?
You will have 12 weeks to complete the course from the date of enrolment
How do I access the course?
After completing your purchase you will receive two emails:
1. Confirmation of your purchase
2. Access to the online course
Click on the link in your email, create a password and begin the course!
How do I get my certificate of Professional Learning?
Upon successful completion of the exam (80% pass mark required), you will receive a certificate of Professional Learning.
You will need to download your certificate and keep it as a record of your training.
How can I get help if I am stuck?
Send us a message within the training platform.
Ask one of your classmates in the community.
Send us an email - firstname.lastname@example.org
Give us a call 03 9587 2395
What if I am having trouble logging back in to a course?
You may have made payment for the course using the email address associated with your PayPal account. This will be the address that will allow access to the course. If you would like to change your email address you can update your profile once you have logged in with the address that you used for payment.
Are resources provided with the course?
If a course has a requirement for resources they will be provided within the course fee and sent to you.
Please note that not all courses require resources, please read the description of the course you are interested in to ascertain whether it includes the resources.
Host a Magic Words Workshop
How do I host a Magic Words Workshop at my school?
Magic Words Workshops are for Classroom Teachers, Literacy Co-ordinators, Teacher Aids. They can be for a full day, half day or after school.
Attend a Magic Words Workshop
Can I attend a Magic Words Workshop?
Full Day Magic Words Workshops are for Classroom Teachers, Literacy Co-ordinators, Teacher Aids and are run at ACER (Melbourne, Sydney, Perth)